MarkAF43 Posted February 6, 2009 Share Posted February 6, 2009 Hey everyone, running a machine with windows vista basic, have norton 360 normally doing a pretty good job, however now it tells me i have downloaded a virus called Trojan.Brisv.A!inf. From what i have been able to read, i tried the tricks, it was scanned with norton and it says it cannot find it. There was a forum that said i would have to edit the registry however the file isn't there. Any helpful suggestions are appreciated----- Link to comment Share on other sites More sharing options...
loyal2dagame Posted February 6, 2009 Share Posted February 6, 2009 try using the google and search the following without the quotes "" i just ran the goog with the same and there are tons of answers. norton should have removed the virus without a problem. did you try updating your norton definations? the google will set you free! or........... Use Spybot to find and remove it completely. It's free and very good and constantly updated to remove the latest computer viruses. http://www.safer-networking.org/en/index Link to comment Share on other sites More sharing options...
MarkAF43 Posted February 6, 2009 Author Share Posted February 6, 2009 try using the google and search the following without the quotes "" i just ran the goog with the same and there are tons of answers. norton should have removed the virus without a problem. did you try updating your norton definations? the google will set you free! or........... Use Spybot to find and remove it completely. It's free and very good and constantly updated to remove the latest computer viruses. http://www.safer-networking.org/en/index yea i have been through google the last couple days, nothing i have found on there has helped so i am reaching out hoping someone has another solution. Link to comment Share on other sites More sharing options...
loyal2dagame Posted February 6, 2009 Share Posted February 6, 2009 have you tried spybot? Link to comment Share on other sites More sharing options...
The Dean Posted February 6, 2009 Share Posted February 6, 2009 Hey everyone, running a machine with windows vista basic, have norton 360 normally doing a pretty good job, however now it tells me i have downloaded a virus called Trojan.Brisv.A!inf. From what i have been able to read, i tried the tricks, it was scanned with norton and it says it cannot find it. There was a forum that said i would have to edit the registry however the file isn't there. Any helpful suggestions are appreciated----- Symantec (Norton) calls several different trojans "Trojan.Brisv.A!inf". Download Malwarebytes Antimalware: http://www.malwarebytes.org/mbam.php It is a "trial version", but you don't need to give a credit card, it is a free download, and you can keep using it (updating it manually) even after the trial expires. The only thing is, it won't operate as an "active" protector...you will be able to use the on-demand scanner, though. Do a deep (of full) scan. It might take an hour. Remove whatever it finds. In fact, you might be better off running the scan in "safe mode" if you know how to do that. If it finds a lot of things, you probably want to scan with a different product, to make sure you get all the bits left behind. The free version of SuperAntiSpyware is a good choice: http://www.superantispyware.com/ My advise is to ditch Norton, especially if your subscription is near an end (truthfully, I'd dump it no matter what, and eat the remaining $$ left on the contract). Install the free version of Avira Antivir: http://www.free-av.com/ You may want to pay for the full version of Malwarebytes to keep a good active Anti-malware product on your machine. EDIT: If you remove Norton, you really MUST use the Norton Removal Tool (don't try to do it in "add/remove programs" in your control panel): http://service1.symantec.com/Support/tsgen...005033108162039 Link to comment Share on other sites More sharing options...
WVUFootball29 Posted February 6, 2009 Share Posted February 6, 2009 Symantec (Norton) calls several different trojans "Trojan.Brisv.A!inf". Download Malwarebytes Antimalware: http://www.malwarebytes.org/mbam.php It is a "trial version", but you don't need to give a credit card, it is a free download, and you can keep using it (updating it manually) even after the trial expires. The only thing is, it won't operate as an "active" protector...you will be able to use the on-demand scanner, though. Do a deep (of full) scan. It might take an hour. Remove whatever it finds. In fact, you might be better off running the scan in "safe mode" if you know how to do that. If it finds a lot of things, you probably want to scan with a different product, to make sure you get all the bits left behind. The free version of SuperAntiSpyware is a good choice: http://www.superantispyware.com/ My advise is to ditch Norton, especially if your subscription is near an end (truthfully, I'd dump it no matter what, and eat the remaining $$ left on the contract). Install the free version of Avira Antivir: http://www.free-av.com/ You may want to pay for the full version of Malwarebytes to keep a good active Anti-malware product on your machine. EDIT: If you remove Norton, you really MUST use the Norton Removal Tool (don't try to do it in "add/remove programs" in your control panel): http://service1.symantec.com/Support/tsgen...005033108162039 Malwarebytes is agreat program. I've used that to clean up many a computer that my sister or dad filled with spyware and other junk Link to comment Share on other sites More sharing options...
MarkAF43 Posted February 6, 2009 Author Share Posted February 6, 2009 Symantec (Norton) calls several different trojans "Trojan.Brisv.A!inf". Download Malwarebytes Antimalware: http://www.malwarebytes.org/mbam.php It is a "trial version", but you don't need to give a credit card, it is a free download, and you can keep using it (updating it manually) even after the trial expires. The only thing is, it won't operate as an "active" protector...you will be able to use the on-demand scanner, though. Do a deep (of full) scan. It might take an hour. Remove whatever it finds. In fact, you might be better off running the scan in "safe mode" if you know how to do that. If it finds a lot of things, you probably want to scan with a different product, to make sure you get all the bits left behind. The free version of SuperAntiSpyware is a good choice: http://www.superantispyware.com/ My advise is to ditch Norton, especially if your subscription is near an end (truthfully, I'd dump it no matter what, and eat the remaining $$ left on the contract). Install the free version of Avira Antivir: http://www.free-av.com/ You may want to pay for the full version of Malwarebytes to keep a good active Anti-malware product on your machine. EDIT: If you remove Norton, you really MUST use the Norton Removal Tool (don't try to do it in "add/remove programs" in your control panel): http://service1.symantec.com/Support/tsgen...005033108162039 Thanks Dean, downloaded the malwarebytes... found one on a quick scan, going to run the full one when i get home tonight Link to comment Share on other sites More sharing options...
LabattBlue Posted February 6, 2009 Share Posted February 6, 2009 I've given up on trying to clear out viruses/spyware. When it gets bad enough, I reformat and save myself a lot of time and headaches. Link to comment Share on other sites More sharing options...
RayFinkle Posted February 6, 2009 Share Posted February 6, 2009 Just unplug it and plug it back in. Link to comment Share on other sites More sharing options...
The Dean Posted February 7, 2009 Share Posted February 7, 2009 Thanks Dean, downloaded the malwarebytes... found one on a quick scan, going to run the full one when i get home tonight No problem. Run the full scan, and see what Malwarbytes finds. I'm guessing, since the quick scan only found one item, that you aren't seriously infected. That may have been the only thing that Norton let slip through. It couldn't hurt to do a SuperAntiSpyware scan, too, just to be sure. EDIT: I just re-read your initial post and, the reason Norton didn't find the file you mentioned is probably because it has already put it into quarantine (so a scan won't detect it), If you can, check Norton's quarantine and see if there are any items listed. Anything there is prevented from running, so you are safe from whatever nastiness they might have caused. You can go ahead and let Norton remove (or delete) those quarantined items, too. Link to comment Share on other sites More sharing options...
TSNBDSC Posted February 7, 2009 Share Posted February 7, 2009 ... I use adaware, spyware blaster, spybot, spyware begone, spyware terminator, pest patrol, hijack this, super anti, malwarebytes, and trojan hunter along with Norton ... Link to comment Share on other sites More sharing options...
The Dean Posted February 8, 2009 Share Posted February 8, 2009 ... I use adaware, spyware blaster, spybot, spyware begone, spyware terminator, pest patrol, hijack this, super anti, malwarebytes, and trojan hunter along with Norton ... Spyware Begone is a questionable product, and I would remove it. Ad-Aware and Spybot Search and Destroy are both legit products that paved the way for current adware and spyware detectors. Both are, unfortunately, not up to snuff, anymore. Spybot Search and Destroy is still valuable for their immunization feature, and a few other features, IMO. If you have Malwarebytes and SuperAntiSpyware, Spywareblaster and a good AV, you probably don't need the rest. HijackThis is an excellent diagnostic tool, if you feel you have been infected, but it is best to download the newest version every time you need it, IMO. Just IMO, of course. Link to comment Share on other sites More sharing options...
MarkAF43 Posted February 8, 2009 Author Share Posted February 8, 2009 EDIT: I just re-read your initial post and, the reason Norton didn't find the file you mentioned is probably because it has already put it into quarantine (so a scan won't detect it), If you can, check Norton's quarantine and see if there are any items listed. Anything there is prevented from running, so you are safe from whatever nastiness they might have caused. You can go ahead and let Norton remove (or delete) those quarantined items, too. well it is finding it, but it is telling me it can't do a damn thing to remove it.... friggin worthless, but i will give the full scan a try, the first two times it got about 5 minutes in and stopped working. I will check out those other solutions you mentioned and see if they work Link to comment Share on other sites More sharing options...
The Dean Posted February 8, 2009 Share Posted February 8, 2009 well it is finding it, but it is telling me it can't do a damn thing to remove it.... friggin worthless, but i will give the full scan a try, the first two times it got about 5 minutes in and stopped working. I will check out those other solutions you mentioned and see if they work If you continue to have problems, feel free to PM me. Link to comment Share on other sites More sharing options...
thebug Posted February 9, 2009 Share Posted February 9, 2009 well it is finding it, but it is telling me it can't do a damn thing to remove it.... friggin worthless, but i will give the full scan a try, the first two times it got about 5 minutes in and stopped working. I will check out those other solutions you mentioned and see if they work Have you tried the scan in safe mode? Link to comment Share on other sites More sharing options...
taterhill Posted February 9, 2009 Share Posted February 9, 2009 If you continue to have problems, feel free to PM me. I was having some problems and your suggestions helped me out...thanks Deaner Link to comment Share on other sites More sharing options...
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