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(LAMP) So, you think you got server issues...


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Man. I need to vent a bit. Hasn't been really fun for the past 2 weeks.

 

My Rush sites completely dissapear on May 5th. I contact my webhost, and they say that they are doing a server migration, and that all the sites would be off for no longer than 4 days. Although I am pissed, I realize that there is nothing I can really do. Plus, there was no advanced notice for this.

 

I come to learn that my hosting company (managed.com) was purchased by WebHostPlus. They are located in New Jersey, and they decided that instead of having a bunch of clients in N.J. and California, that they would just unplug everything, and fly all the hardware to New Jersey, plug everything in, and hope for the best. (Seriously. Someone was told this.)

 

Here we are on May 17th. The server is not up. They had the wrong IP listed for my server. Other clients are loosing all of their data. It's very possible that 6 years of posts on my messageboard are gone.

 

Oh. Every email, every promise of a return phone call, every support ticket, has been ignored. Promises of "your sever will be located, tested, and back on-line by 5PM today", have come and gone. When we call back, a different person says "what do you want us to do? There's a lot of other people in the same boat as you".

 

On a Web Hosting forum, we were gathering serious support for a class action lawsuit, when the owner came in, and promised everyone that he will get their servers up personally. Of course, one client got their informtion, and a "hardware upgrade" gave them a whole other complete hard drive with someone's information. Another client had their hard drive installed on someone elses computer, and the other people is using the other guys information (and data client list).

 

So, just imagine TBD, either being controlled by someone who thinks football is the tournament played next month, or every single posts are gone forever. That is probably what is going to happen to me...

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