Are retail and restaurant workers getting ruder?

[Augie]

5 minutes ago, Another Fan said:

This turned out to be a triggering thread 😟

 

Rub some dirt on it!   😂 

[ExiledInIllinois]

1 hour ago, Another Fan said:

This turned out to be a triggering thread 😟

[Pete]

I was always taught to expect my elders, and I still do.  Im 55, treat people good, and keep myself in decent shape.  Because many kids do not treat me with respect.  I’ve had incidents with younger adults being disrespectful to me or company.  What the hell happened to treating elders with respect?

[HOUSE]

Horrible waitresses now days

I asked for a piece of cake and got slapped, twice

[LabattBlue]

Many of todays youth(late teens into twenties) have no concept(including being pleasant) of what it takes to “move up the ladder” no matter what the job is.  Only thing that they look at, and tend to complain about the most is their pay. 

Edited Monday at 08:39 PM by LabattBlue

[The Jokeman]

1 hour ago, HOUSE said:

Horrible waitresses now days

I asked for a piece of cake and got slapped, twice

Then stop ordering stuff that isn't on the menu

[HOUSE]

41 minutes ago, The Jokeman said:

Then stop ordering stuff that isn't on the menu

It was on the menu, cake 11.50

[Miyagi-Do Karate]

3 hours ago, Pete said:

I was always taught to expect my elders, and I still do.  Im 55, treat people good, and keep myself in decent shape.  Because many kids do not treat me with respect.  I’ve had incidents with younger adults being disrespectful to me or company.  What the hell happened to treating elders with respect?

Same here.

This is a bit of a pet peeve, but nowadays kids call adults my their first names. Like some 6-year old kid will call you, “Mr. Pete” or just “Pete.” That is nuts to me. I have taught my kids to use adults’s last names only. 
 

in fact, I am 47 years old and saw a childhood friend’s mom recently who is like 75, and I still called her “Mrs. Smith.”

 

okay, I am done with my old-man ranting (for now).

[HOUSE]

An old pal of mine is a waiter,  says they can't keep anyone more than a week unless they have a criminal record or been fired so many times, this is their last chance.

 

[ExiledInIllinois]

2 minutes ago, HOUSE said:

An old pal of mine is a waiter,  says they can't keep anyone more than a week unless they have a criminal record or been fired so many times, this is their last chance.

 

Because service economy isn't a luxury anymore.  It's become very parasitic.

[ExiledInIllinois]

It's NOT racism.  We're a caste system:

 

https://www.npr.org/2020/08/04/898574852/its-more-than-racism-isabel-wilkerson-explains-america-s-caste-system

 

"...Wilkerson describes caste an artificial hierarchy that helps determine standing and respect, assumptions of beauty and competence, and even who gets benefit of the doubt and access to resources.

"Caste focuses in on the infrastructure of our divisions and the rankings, whereas race is the metric that's used to determine one's place in that," she says.  ..."

[Just Jack]

3 hours ago, HOUSE said:

Horrible waitresses now days

I asked for a piece of cake and got slapped, twice

 

Was Cherry Pie an option? 

[Johnny Hammersticks]

I was at Dom Peppino’s with my cousin, Sal.  I wanted the braciole.  The waitress told me to go $@&£ my motha!  I told her “No, you go back in the kitchen and stick a rolling pin right up your gabbagool!”  Ming!  Youts deez days! 🤌

[Jauronimo]

4 hours ago, Pete said:

I was always taught to expect my elders, and I still do.  Im 55, treat people good, and keep myself in decent shape.  Because many kids do not treat me with respect.  I’ve had incidents with younger adults being disrespectful to me or company.  What the hell happened to treating elders with respect?

In all fairness, you have a lot fewer elders than I do.  Its a far easier task.

[Just Jack]

6 hours ago, Miyagi-Do Karate said:

This is a bit of a pet peeve, but nowadays kids call adults my their first names. Like some 6-year old kid will call you, “Mr. Pete” or just “Pete.” That is nuts to me. I have taught my kids to use adults’s last names only. 
 

in fact, I am 47 years old and saw a childhood friend’s mom recently who is like 75, and I still called her “Mrs. Smith.”

 

okay, I am done with my old-man ranting (for now).

 

My wife was saying the same thing a while ago.  Saw a neighbor of hers from when she was a child and even though the neighbor insisted that she (my wife) was old enough now that she could call her by her first name, my wife would not, because she's always been "Mrs. Smith". 

 

And speaking of my wife, back when I first started dating her, I was introduced to her nieces and nephews as "Mr. Wheeler".  They only started calling me Uncle after we were officially engaged. 

 

I can think of only two elders of mine that I'm on a first name basis with, and that's two of my aunts.  The age difference is less than 10 years between me and them.  All my cousins also do the same, first name only, not Aunt "Jane". But the older siblings of those two aunts we always used Aunt and Uncle, because it was a much larger age difference.  

Edited Monday at 09:53 PM by Just Jack

[Haslett_Stomp]

It has gotten to the point I am pleasantly surprised by a decent customer service experience.

[Virgil]

There's so many determining factors in this, but yes.  

 

As min wage rises, most businesses are staffing less, which results in employees being pulled in a lot of different directions and less support for customers.  As a result, customers get frustrated and that attitude rubs off on the employees.  
 

If you notice, places like Mission BBQ or Chik Filet, who have not reduced headcount, still have solid customer service.

 

Many restaurants are also greatly understaffed, as you see 30 minute waits in places that are half empty. 

 

Additionally, employees obtained more influence in some companies, which isn't always a good thing.  Look at Best Buy for example.  They removed their business casual dress code, similar to Target, which I do believe also impacts professionalism.  Those employees used to be staffed by department with specific product training.  Now, they are just thrown on the floor to cover anywhere, and they are just expected to make it through the day.  

 

Overall, the service field has been greatly reduced.  People are just burnt out.  

[Miyagi-Do Karate]

2 hours ago, Virgil said:

There's so many determining factors in this, but yes.  

 

As min wage rises, most businesses are staffing less, which results in employees being pulled in a lot of different directions and less support for customers.  As a result, customers get frustrated and that attitude rubs off on the employees.  
 

If you notice, places like Mission BBQ or Chik Filet, who have not reduced headcount, still have solid customer service.

 

Many restaurants are also greatly understaffed, as you see 30 minute waits in places that are half empty. 

 

Additionally, employees obtained more influence in some companies, which isn't always a good thing.  Look at Best Buy for example.  They removed their business casual dress code, similar to Target, which I do believe also impacts professionalism.  Those employees used to be staffed by department with specific product training.  Now, they are just thrown on the floor to cover anywhere, and they are just expected to make it through the day.  

 

Overall, the service field has been greatly reduced.  People are just burnt out.  

I think this is definitely part of it. But I am also talking about common courtesy, or basic manners.

 

I don’t need super Chick Fil A service. But how about a “hey” and a “thanks,” or a “sorry about the wait— was tied up.” 
 

Burn out can’t cause people to just all sense of basic decency and common sense, can it? 

[BillsPride12]

38 minutes ago, Miyagi-Do Karate said:

I think this is definitely part of it. But I am also talking about common courtesy, or basic manners.

 

I don’t need super Chick Fil A service. But how about a “hey” and a “thanks,” or a “sorry about the wait— was tied up.” 
 

Burn out can’t cause people to just all sense of basic decency and common sense, can it? 

I think part of that is due to the younger generation having terrible social skills...growing up in the social media as primary form of communication era.

 

[Just Jack]

3 hours ago, Virgil said:

Those employees used to be staffed by department with specific product training.  Now, they are just thrown on the floor to cover anywhere, and they are just expected to make it through the day.  

 

Way back in the olden times (early 1990's) I was working store setup at Builders Square (K-Marts version of Home Depot/Lowes) and was getting fully trained in the Paint Department.  When it came time for the stores grand opening, they moved me over to Electrical.  No idea why, I have absolutely no electrical experience. Thankfully shortly after I had a job offer from a place, I had applied to months earlier and took it.