elijah Posted August 21, 2021 Share Posted August 21, 2021 My bank account just randomly got refunded and I can no longer find my season tickets through the Bills App. Anyone experience anything similar or have any suggestions? Of course it happens on a Saturday when the ticket office is closed and can’t be fixed quickly with a phone call 🙄 2 1 Link to comment Share on other sites More sharing options...
Big Turk Posted August 21, 2021 Share Posted August 21, 2021 So you wanted to keep your seasons but they refunded you for them? Weird...wonder if that was left over from COVID Link to comment Share on other sites More sharing options...
richNjoisy Posted August 21, 2021 Share Posted August 21, 2021 Do you have a ticket rep? If so, try emailing him/her. I am in contact with my rep pretty regularly. Link to comment Share on other sites More sharing options...
PromoTheRobot Posted August 21, 2021 Share Posted August 21, 2021 7 hours ago, elijah said: My bank account just randomly got refunded and I can no longer find my season tickets through the Bills App. Anyone experience anything similar or have any suggestions? Of course it happens on a Saturday when the ticket office is closed and can’t be fixed quickly with a phone call 🙄 It's possible you didn't renew. Maybe you thought you did and it didn't take? Link to comment Share on other sites More sharing options...
elijah Posted August 21, 2021 Author Share Posted August 21, 2021 1 hour ago, PromoTheRobot said: It's possible you didn't renew. Maybe you thought you did and it didn't take? It’s looking like I thought I had set it to automatic payments, but turns out it wasn’t automatic and I never paid the last ~20% of the payment. Hopeefully the ticket office will work with me and allow me to retain the seats 🙏 Link to comment Share on other sites More sharing options...
mead107 Posted August 21, 2021 Share Posted August 21, 2021 Definitely email ticket rep. call leave voicemail. My rep checks messages a lot. Link to comment Share on other sites More sharing options...
PromoTheRobot Posted August 22, 2021 Share Posted August 22, 2021 15 hours ago, elijah said: It’s looking like I thought I had set it to automatic payments, but turns out it wasn’t automatic and I never paid the last ~20% of the payment. Hopeefully the ticket office will work with me and allow me to retain the seats 🙏 If the seats weren't sold I'm sure they will. Probably happens often enough. Link to comment Share on other sites More sharing options...
MasterStrategist Posted August 22, 2021 Share Posted August 22, 2021 Speaking if season tickets, can anyone confirm if they received ticket cards in the mail? Or is it mobile only this season. I will have to call my rep. Link to comment Share on other sites More sharing options...
LabattBlue Posted August 22, 2021 Share Posted August 22, 2021 23 hours ago, elijah said: It’s looking like I thought I had set it to automatic payments, but turns out it wasn’t automatic and I never paid the last ~20% of the payment. Hopeefully the ticket office will work with me and allow me to retain the seats 🙏 They are my seats now, but I’d be willing to transfer ownership back to you for a small fee. 🤑 Link to comment Share on other sites More sharing options...
davefan66 Posted August 22, 2021 Share Posted August 22, 2021 3 hours ago, MasterStrategist said: Speaking if season tickets, can anyone confirm if they received ticket cards in the mail? Or is it mobile only this season. I will have to call my rep. Not yet. Did get my Bills Bucks card though. $35. Link to comment Share on other sites More sharing options...
fasteddie Posted August 23, 2021 Share Posted August 23, 2021 9 hours ago, MasterStrategist said: Speaking if season tickets, can anyone confirm if they received ticket cards in the mail? Or is it mobile only this season. I will have to call my rep. Several months ago, I had to have rep send me cards if I did not want to use mobile tix. I got cards about a month ago. Call rep. 1 Link to comment Share on other sites More sharing options...
Gordio Posted August 23, 2021 Share Posted August 23, 2021 17 hours ago, MasterStrategist said: Speaking if season tickets, can anyone confirm if they received ticket cards in the mail? Or is it mobile only this season. I will have to call my rep. I got my cards about 3 weeks ago. They gave me an option sometime mid summer. Link to comment Share on other sites More sharing options...
PromoTheRobot Posted August 23, 2021 Share Posted August 23, 2021 18 hours ago, MasterStrategist said: Speaking if season tickets, can anyone confirm if they received ticket cards in the mail? Or is it mobile only this season. I will have to call my rep. I did a few weeks ago. Link to comment Share on other sites More sharing options...
CA OC Bills Fan Posted August 23, 2021 Share Posted August 23, 2021 18 hours ago, MasterStrategist said: Speaking if season tickets, can anyone confirm if they received ticket cards in the mail? Or is it mobile only this season. I will have to call my rep. What are season ticket cards? This is the first year I've had seasons since 1993 (the year I moved to CA), am I supposed to receive something in the mail? Link to comment Share on other sites More sharing options...
LeviF Posted August 23, 2021 Share Posted August 23, 2021 42 minutes ago, CA OC Bills Fan said: What are season ticket cards? This is the first year I've had seasons since 1993 (the year I moved to CA), am I supposed to receive something in the mail? No physical tickets for season ticket holders anymore. The card can be scanned for entry. But you can also opt for mobile tickets instead, where they scan your phone. So it depends on what you chose. Link to comment Share on other sites More sharing options...
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