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I bought new iphone, and someone else was signed in on it- whats your theory?


Pete

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Was I hacked?  Did someone at Chinese factory install it before shipping?  Or did ATT do me dirty and send me a refurbished phone?

I spoke with Applecare- they said it was strangest case they ever heard- and they hear lots of strange cases.

I was transferring from my iphone- my old iphone is my apple ID.

Setting up new phone- someone else signed in for apple ID.  WTF?

 

What happened?

It was an address >https://yes.com/de

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10 hours ago, Pete said:

Was I hacked?  Did someone at Chinese factory install it before shipping?  Or did ATT do me dirty and send me a refurbished phone?

I spoke with Applecare- they said it was strangest case they ever heard- and they hear lots of strange cases.

I was transferring from my iphone- my old iphone is my apple ID.

Setting up new phone- someone else signed in for apple ID.  WTF?

 

What happened?

It was an address >https://yes.com/de

 

12 minutes ago, LeviF said:

In any case it's not "new" because someone clearly went beyond normal quality control on it.  I'd demand an actual new one.

 

I agree with Levi.  I think you got a refurbished phone and they got caught with their pants down.  I'd raise holy hell.

 

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1 minute ago, Gugny said:

 

 

I agree with Levi.  I think you got a refurbished phone and they got caught with their pants down.  I'd raise holy hell.

 

 

3rd-ed.

 

You got a used phone. Could have been a simple inventory tracking issue. Contact AT&T and demand a new phone.

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2 minutes ago, DrDawkinstein said:

 

3rd-ed.

 

You got a used phone. Could have been a simple inventory tracking issue. Contact AT&T and demand a new phone.

I stood in an electronics chain store years ago arguing with a clerk that the Discman in a package clearly marked REFURBISHED is not new, as he claimed.  "Boxes are marked wrong" he contested.  Goodbye (and good riddance) Future Shop.

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This same thing happened to me many years ago.  I received what was supposed to be a new phone.  It had a call history and even some pictures of the original owner on it.  I brought it back to the store and they apologized and stated that it was a mistake.  They said they had to get a new one from another location and it would take a couple hours.  I went back and they actually had the nerve to give me back the exact same phone again!  They deleted the pictures but failed to realize that there was a call history.  (I made sure to verify the call history was the same.)  I went off on  the sales person and manager, caused a little scene in front of some potential customers and advised them to look elsewhere for a phone, cancelled my service with Sprint, and walked a few stores down to the Verizon store.  

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38 minutes ago, HereComesTheReignAgain said:

This same thing happened to me many years ago.  I received what was supposed to be a new phone.  It had a call history and even some pictures of the original owner on it.  I brought it back to the store and they apologized and stated that it was a mistake.  They said they had to get a new one from another location and it would take a couple hours.  I went back and they actually had the nerve to give me back the exact same phone again!  They deleted the pictures but failed to realize that there was a call history.  (I made sure to verify the call history was the same.)  I went off on  the sales person and manager, caused a little scene in front of some potential customers and advised them to look elsewhere for a phone, cancelled my service with Sprint, and walked a few stores down to the Verizon store.  

 

We were with Sprint for 7 days. It was an absolute nightmare. The bill was double what they said we would pay, and about $100 more than Verizon who we were with. They had a return policy on the new phones. When they said they wouldn't take the phones back because they were used (although they had a 30 day return policy), when I went to call Channel 2's consumer line, they were all of a sudden very happy to take the phones back. 

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