bbb Posted May 17, 2019 Share Posted May 17, 2019 I haven't been able to get a check approved for deposit on my Northwest Bank app except for a few at the beginning..........The problem is that it has you take pictures of the front and back of the check, but when you do, you have to put your hands over the check and make shadows on the check..............There is no flash with the app..........Nor will it let you upload pics you can take with your camera, using the flash. So, twice they've told me, well, you can go to the branch and deposit it...........Really??? Is that how banking works?............Well, the reason I got the app was so I DIDN'T have to go to the branch - and you're in the online banking dept. One person came up with a good idea. Have your flashlight app on while taking the pic...........Only problem is my flashlight turns off when I go into the app. Do other people have this problem with their bank?.............And, is there a flashlight app that won't turn off when you go into other apps? Link to comment Share on other sites More sharing options...
KD in CA Posted May 17, 2019 Share Posted May 17, 2019 You can also go to the ATM! Link to comment Share on other sites More sharing options...
Just Jack Posted May 17, 2019 Share Posted May 17, 2019 Can’t help you. My banks app turns on the flash when I take a picture of a check. Maybe switch banks? Link to comment Share on other sites More sharing options...
bbb Posted May 17, 2019 Author Share Posted May 17, 2019 34 minutes ago, KD in CA said: You can also go to the ATM! You work for Northwest, don’t you? 27 minutes ago, Just Jack said: Can’t help you. My banks app turns on the flash when I take a picture of a check. Maybe switch banks? I probably should. I’ve literally been at that branch 35 years. It’s been under different names.....At least now I know there’s a bank with a better app. Thanks Link to comment Share on other sites More sharing options...
KD in CA Posted May 17, 2019 Share Posted May 17, 2019 44 minutes ago, bbb said: You work for Northwest, don’t you? Welcome to Northwest!! How can we help you today? ? 1 Link to comment Share on other sites More sharing options...
ExiledInIllinois Posted May 17, 2019 Share Posted May 17, 2019 Can you use secondary lighting so it doesnt create a shadow? Don't use overhead lighting. My bank app works well. I never really noticed a flash. Use a light background. How about just holding a normal flashlight? So many ways to avoid shadows. Link to comment Share on other sites More sharing options...
Marv's Neighbor Posted May 17, 2019 Share Posted May 17, 2019 Slows down any money laundering too! 1 Link to comment Share on other sites More sharing options...
US Egg Posted May 17, 2019 Share Posted May 17, 2019 2 hours ago, bbb said: I haven't been able to get a check approved for deposit on my Northwest Bank app except for a few at the beginning..........The problem is that it has you take pictures of the front and back of the check, but when you do, you have to put your hands over the check and make shadows on the check..............There is no flash with the app..........Nor will it let you upload pics you can take with your camera, using the flash. So, twice they've told me, well, you can go to the branch and deposit it...........Really??? Is that how banking works?............Well, the reason I got the app was so I DIDN'T have to go to the branch - and you're in the online banking dept. One person came up with a good idea. Have your flashlight app on while taking the pic...........Only problem is my flashlight turns off when I go into the app. Do other people have this problem with their bank?.............And, is there a flashlight app that won't turn off when you go into other apps? Sometimes this is as good as it gets for some. You must work harder or this is it for you. Link to comment Share on other sites More sharing options...
Gugny Posted May 17, 2019 Share Posted May 17, 2019 Why can't I find the old "First World Problems," thread??? 1 Link to comment Share on other sites More sharing options...
ExiledInIllinois Posted May 17, 2019 Share Posted May 17, 2019 6 minutes ago, Gugny said: Why can't I find the old "First World Problems," thread??? Or: "How to avoid a shadow in non-flash photography." Link to comment Share on other sites More sharing options...
bbb Posted May 17, 2019 Author Share Posted May 17, 2019 3 hours ago, ExiledInIllinois said: Can you use secondary lighting so it doesnt create a shadow? Don't use overhead lighting. My bank app works well. I never really noticed a flash. Use a light background. How about just holding a normal flashlight? So many ways to avoid shadows. I guess I can try that. Not a bad idea. Hope I can handle both at the same time! 2 hours ago, ExiledInIllinois said: Or: "How to avoid a shadow in non-flash photography." Live shot of me: Link to comment Share on other sites More sharing options...
bbb Posted May 17, 2019 Author Share Posted May 17, 2019 3 hours ago, I am the egg man said: Sometimes this is as good as it gets for some. You must work harder or this is it for you. goo goo g'joob Link to comment Share on other sites More sharing options...
unbillievable Posted May 17, 2019 Share Posted May 17, 2019 Use the front camera. The light from the screen will be like a flashlight. All you have to do is stick the check on your forehead! 1 Link to comment Share on other sites More sharing options...
Gray Beard Posted May 17, 2019 Share Posted May 17, 2019 Whenever I take a picture of a document, I use a desk lamp and a bright overhead light. I move everything around until the shadow is mostly gone. 1 Link to comment Share on other sites More sharing options...
/dev/null Posted May 17, 2019 Share Posted May 17, 2019 9 hours ago, Just Jack said: Maybe switch banks? Please don't. I own stock in Northwest 1 Link to comment Share on other sites More sharing options...
Recommended Posts