\GoBillsInDallas/ Posted February 25, 2017 Share Posted February 25, 2017 I know that this web site is populated with computer nerds , so I figured that one of you geniuses can come up with an answer for this. We have 7 computers, all running Windows 10. And they all work properly, except for one. This desktop computer has trouble with a Windows update. After this update is installed, the machine will not reboot. Instead, it gets stuck on the dark screen that has the light blue Windows logo with the swirling circle. And after a short time, the logo disappears but the swirling circle stays. (no reboot) Right now, the machine works. At the lower left of the screen, when I click Start>Power it gives me 5 options: Sleep Shut down Restart Update and restart Update and shut down If I click Start>Settings>Update & security it gives me a message that that the computer needs to be restarted in order to complete the update. For now, I have been simply clicking Start>Power>Shut down to avoid the issue. After a while, though, I get the pop-up message that the computer will restart in 10 minutes, with an option to “Restart Now”. And this pop-up message can’t be ignored or deleted, and the computer will restart with no way to stop it. When I click any of the “update” or “restart” options described above, the computer will update. And I get the screen that says “Updating Windows 10 – this may take a while.” After the update is done, the computer will automatically reboot, which gives me the dark screen/swirling circle described above. And this screen will not go away – I’ve let the computer sit for two days with the swirling circle staying there. I can temporarily work around the issue by manually turning the computer off and on 3 times. After the third time, I will get the “Restoring your previous version of Windows” screen which puts me back to Square One. So…any ideas? Link to comment Share on other sites More sharing options...
jr1 Posted February 25, 2017 Share Posted February 25, 2017 put this on it instead http://www.jide.com/remixos-for-pc Link to comment Share on other sites More sharing options...
unbillievable Posted February 25, 2017 Share Posted February 25, 2017 I had this issue and it was the Nvidia graphics driver causing the problem. The windows update is not compatible with the current driver so it gets stuck in the loading windows screen. Try updating the graphics driver and see if that helps.Windows 10 has a problem with older hardware. If you upgraded an older computer to 10, it will continue to have compatibility problems. Link to comment Share on other sites More sharing options...
Yo no se Posted February 25, 2017 Share Posted February 25, 2017 This could work. Link to comment Share on other sites More sharing options...
Saxum Posted February 25, 2017 Share Posted February 25, 2017 Yes there are a lot of reports that the free "upgrade" works on a lot of machines but when it updates it fails due to drivers. Remember always skip Windows updates with even numbers - Windows 3, 5 and 7 were good but 4 was meh, 6 troublesome and 8 terrible. They skipped 9 with Windows 10 so I knew it was going to suck. Link to comment Share on other sites More sharing options...
Pete Posted February 25, 2017 Share Posted February 25, 2017 put this on it instead http://www.jide.com/remixos-for-pc how is that? I hate windows Link to comment Share on other sites More sharing options...
/dev/null Posted February 25, 2017 Share Posted February 25, 2017 depositphotos_1332057-woman-hand-with-hammer.jpeg This could work. Here's another solution: https://www.ubuntu.com/ Link to comment Share on other sites More sharing options...
JohnC Posted February 25, 2017 Share Posted February 25, 2017 Put your troublesome device under one of these machines. It won't fix the problem but it will give you some satisfaction. https://search.aol.com/aol/image?q=steamroller&v_t=wscreen50-bb Link to comment Share on other sites More sharing options...
DC Tom Posted February 26, 2017 Share Posted February 26, 2017 I know that this web site is populated with computer nerds , so I figured that one of you geniuses can come up with an answer for this. We have 7 computers, all running Windows 10. And they all work properly, except for one. This desktop computer has trouble with a Windows update. After this update is installed, the machine will not reboot. Instead, it gets stuck on the dark screen that has the light blue Windows logo with the swirling circle. And after a short time, the logo disappears but the swirling circle stays. (no reboot) Right now, the machine works. At the lower left of the screen, when I click Start>Power it gives me 5 options: Sleep Shut down Restart Update and restart Update and shut down If I click Start>Settings>Update & security it gives me a message that that the computer needs to be restarted in order to complete the update. For now, I have been simply clicking Start>Power>Shut down to avoid the issue. After a while, though, I get the pop-up message that the computer will restart in 10 minutes, with an option to “Restart Now”. And this pop-up message can’t be ignored or deleted, and the computer will restart with no way to stop it. When I click any of the “update” or “restart” options described above, the computer will update. And I get the screen that says “Updating Windows 10 – this may take a while.” After the update is done, the computer will automatically reboot, which gives me the dark screen/swirling circle described above. And this screen will not go away – I’ve let the computer sit for two days with the swirling circle staying there. I can temporarily work around the issue by manually turning the computer off and on 3 times. After the third time, I will get the “Restoring your previous version of Windows” screen which puts me back to Square One. So…any ideas? Rather than use automatic update, Microsoft has something called the Media Creation Tool that lets you download and apply the update outside the automated process. The big benefit of this is that it gives meaningful errors (in that it actually gives codes like "0x01100901" that you can google, rather than a meaningless "Sorry, **** didn't work, you're !@#$ed" message). Been dealing with a similar issue, and just went through this process. Using that tool, I've managed to narrow my specific problem down to "Microsoft is a gaggle of asshats," which is actually a form of progress, surprisingly. Link to comment Share on other sites More sharing options...
mead107 Posted February 27, 2017 Share Posted February 27, 2017 I need someone to clean my windows inside and out. Can one of you come do that for me? Link to comment Share on other sites More sharing options...
Captain_Quint Posted February 27, 2017 Share Posted February 27, 2017 I need someone to clean my windows inside and out. Can one of you come do that for me? Ill do it Mead, but thats a two day job. Ill sleep in the new shed with a bottle of wine. Link to comment Share on other sites More sharing options...
\GoBillsInDallas/ Posted February 27, 2017 Author Share Posted February 27, 2017 More info (in case you guys want to pursue it any further). Currently, the machine is running Version 1511. The problems happen during the update to Version 1607: https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1OPRB_enUS528US529&ion=1&espv=2&ie=UTF-8#q=windows+update+1511+to+1607+not+working&* Link to comment Share on other sites More sharing options...
BringBackFergy Posted February 27, 2017 Share Posted February 27, 2017 I never have these issues with my Commodore 64 Link to comment Share on other sites More sharing options...
DC Tom Posted February 27, 2017 Share Posted February 27, 2017 More info (in case you guys want to pursue it any further). Currently, the machine is running Version 1511. The problems happen during the update to Version 1607: https://www.google.com/webhp?sourceid=chrome-instant&rlz=1C1OPRB_enUS528US529&ion=1&espv=2&ie=UTF-8#q=windows+update+1511+to+1607+not+working&* Look for a folder named Windows.old. Rename it (to something like Windows.aaaa - do not delete it.) It's created as part of the update process, but is not always managed or removed properly during the update. It seems to be a relatively common, yet not well known problem. It's off the root directory, but if you have multiple drives, it might be on more than one drive (it was on mine, for whatever reason). Link to comment Share on other sites More sharing options...
\GoBillsInDallas/ Posted March 5, 2017 Author Share Posted March 5, 2017 Follow-up: I got the update to work, and now it runs fine. The problem? I looked online over the weekend, and found the issue on several message boards. My computer has a Logitech wireless trackball mouse. All I had to do was to leave the computer on overnight. In the morning, I went to Start>Settings>Updates and Security and made sure that "A restart is required" message was there. I clicked the "restart now' button and then removed the Logitech USB doodle from the back of the computer. After an hour, the update was completed. I then re-attached the doodle and the Logitech mouse software updated itself. Link to comment Share on other sites More sharing options...
LewPort71 Posted March 6, 2017 Share Posted March 6, 2017 Good news that this issue is resolved. I got a call FROM Microsoft Windows Tech and if I needed they would clean my windows. All I had to do was supply a credit card number and password. When I replied that I use Windex to clean windows, the scammer hung up. How effen stoopid are these scammers? Link to comment Share on other sites More sharing options...
DC Tom Posted March 6, 2017 Share Posted March 6, 2017 Good news that this issue is resolved. I got a call FROM Microsoft Windows Tech and if I needed they would clean my windows. All I had to do was supply a credit card number and password. When I replied that I use Windex to clean windows, the scammer hung up. How effen stoopid are these scammers? I love stringing those people along. So much so that my sister-in-law, instead of hanging up on them, forwards them to me. "Could you please to verify your version of Windows version?" "Sure. It's...uh...Ubuntu 15.04 LTS. Is that the correct version of Windows, or should I upgrade?" Link to comment Share on other sites More sharing options...
/dev/null Posted March 6, 2017 Share Posted March 6, 2017 I love stringing those people along. So much so that my sister-in-law, instead of hanging up on them, forwards them to me. "Could you please to verify your version of Windows version?" "Sure. It's...uh...Ubuntu 15.04 LTS. Is that the correct version of Windows, or should I upgrade?" Ubuntu releases LTS in even years Link to comment Share on other sites More sharing options...
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