Jump to content

Recommended Posts

Posted

folks;

little help here as i've spent half the day trying to resolve this.

the text alert function isn't working on my IPhone.

Not only that, I don't get a notice that I've received a text on the messaging icon. I physically have to open it to see if there's a new message.

 

-- Yes, the ringer switch is turned to "on."

-- Yes, i've quintuple checked the notifications and tested the alert.

-- Yes, i think i've gone through just about everything, including restarting the phone, to see if that could fix it.

 

Under notifications, I have:

Allow notifications: On

Show in Notification Center: On

Sounds: "Updated"

Badge App Icon: On

Show on Lock Screen: On

 

Alert Style When Unlocked: Alerts

 

Show Previews: On

Repeat Alerts: Once.

 

--

 

Under Cellular settings, everything is on, except there is no "Messages" listed. (Should it be?)

 

jw

Posted (edited)

Which iPhone do you have?

 

Which iOS version do you have? (If you don't know, go to Settings-->General-->About and it'll be under "version")

Edited by LeviF91
Posted

JW --

 

If you go into "Messages" in Settings is iMessage turned on?

 

I can't think of a setting in "Cellular" that would matter.

 

Your notifications settings are fine.

Posted (edited)

Which iPhone do you have?

 

Which iOS version do you have? (If you don't know, go to Settings-->General-->About and it'll be under "version")

 

Thanks for response, but I think the situation has been resolved.

One of our technicians came back and suggested a hard reboot -- depressing both the top button and home button at same time. (I just did the extended hold-down-the-top button, thinking that would do it).

 

Have run several tests and it seems to be working once again.

 

For what it's worth, it's the 9.3.1 version.

 

Again, thanks for responding. Much appreciated.

 

jw

JW --

 

If you go into "Messages" in Settings is iMessage turned on?

 

I can't think of a setting in "Cellular" that would matter.

 

Your notifications settings are fine.

 

It was.

Thanks, good sir. I think it's been resolved.

 

jw

Did you pay your bill?

 

smart alec.

 

:thumbsup:

 

jw

Edited by john wawrow
Posted

On another tangential issue, you should make sure that "Wi-Fi Assist is turned off. It's turned on by default in most of the iOS versions. When turned on it can use your cellular data units instead of Wi-Fi if the Wi-Fi signal is weak.

Settings>Cellular>Wi-Fi Assist (it's all the way at the bottom of the list).

Posted

On another tangential issue, you should make sure that "Wi-Fi Assist is turned off. It's turned on by default in most of the iOS versions. When turned on it can use your cellular data units instead of Wi-Fi if the Wi-Fi signal is weak.

Settings>Cellular>Wi-Fi Assist (it's all the way at the bottom of the list).

 

It was. But also a good point.

 

jw

Get rid of your IPhone.

 

company phone.

Posted (edited)

Thanks to all. Thinking I'm going to close this thread, since it's been resolved.

 

jw

 

Wait: How do you close this thread. ... Suddenly, i've become a technological idiot.

Edited by john wawrow
Posted

Thanks to all. Thinking I'm going to close this thread, since it's been resolved.

 

jw

 

Wait: How do you close this thread. ... Suddenly, i've become a technological idiot.

haha. John Wawrow doesn't know how to close a thread.

 

😜

Guest
This topic is now closed to further replies.
×
×
  • Create New...