Delete This Account Posted April 27, 2016 Share Posted April 27, 2016 folks; little help here as i've spent half the day trying to resolve this. the text alert function isn't working on my IPhone. Not only that, I don't get a notice that I've received a text on the messaging icon. I physically have to open it to see if there's a new message. -- Yes, the ringer switch is turned to "on." -- Yes, i've quintuple checked the notifications and tested the alert. -- Yes, i think i've gone through just about everything, including restarting the phone, to see if that could fix it. Under notifications, I have: Allow notifications: On Show in Notification Center: On Sounds: "Updated" Badge App Icon: On Show on Lock Screen: On Alert Style When Unlocked: Alerts Show Previews: On Repeat Alerts: Once. -- Under Cellular settings, everything is on, except there is no "Messages" listed. (Should it be?) jw Link to comment Share on other sites More sharing options...
LeviF Posted April 27, 2016 Share Posted April 27, 2016 (edited) Which iPhone do you have? Which iOS version do you have? (If you don't know, go to Settings-->General-->About and it'll be under "version") Edited April 27, 2016 by LeviF91 Link to comment Share on other sites More sharing options...
snafu Posted April 27, 2016 Share Posted April 27, 2016 Did you pay your bill? Link to comment Share on other sites More sharing options...
eball Posted April 27, 2016 Share Posted April 27, 2016 JW -- If you go into "Messages" in Settings is iMessage turned on? I can't think of a setting in "Cellular" that would matter. Your notifications settings are fine. Link to comment Share on other sites More sharing options...
Delete This Account Posted April 27, 2016 Author Share Posted April 27, 2016 (edited) Which iPhone do you have? Which iOS version do you have? (If you don't know, go to Settings-->General-->About and it'll be under "version") Thanks for response, but I think the situation has been resolved. One of our technicians came back and suggested a hard reboot -- depressing both the top button and home button at same time. (I just did the extended hold-down-the-top button, thinking that would do it). Have run several tests and it seems to be working once again. For what it's worth, it's the 9.3.1 version. Again, thanks for responding. Much appreciated. jw JW -- If you go into "Messages" in Settings is iMessage turned on? I can't think of a setting in "Cellular" that would matter. Your notifications settings are fine. It was. Thanks, good sir. I think it's been resolved. jw Did you pay your bill? smart alec. jw Edited April 27, 2016 by john wawrow Link to comment Share on other sites More sharing options...
mrags Posted April 27, 2016 Share Posted April 27, 2016 Did you pay your bill?haha. John Wawrow didn't pay his cell phone bill. 😜 Link to comment Share on other sites More sharing options...
Nanker Posted April 27, 2016 Share Posted April 27, 2016 On another tangential issue, you should make sure that "Wi-Fi Assist is turned off. It's turned on by default in most of the iOS versions. When turned on it can use your cellular data units instead of Wi-Fi if the Wi-Fi signal is weak. Settings>Cellular>Wi-Fi Assist (it's all the way at the bottom of the list). Link to comment Share on other sites More sharing options...
Beef Jerky Posted April 27, 2016 Share Posted April 27, 2016 Get rid of your IPhone. Link to comment Share on other sites More sharing options...
dib Posted April 27, 2016 Share Posted April 27, 2016 small switch on the left hand side, make sure its in the up position Link to comment Share on other sites More sharing options...
Delete This Account Posted April 27, 2016 Author Share Posted April 27, 2016 On another tangential issue, you should make sure that "Wi-Fi Assist is turned off. It's turned on by default in most of the iOS versions. When turned on it can use your cellular data units instead of Wi-Fi if the Wi-Fi signal is weak. Settings>Cellular>Wi-Fi Assist (it's all the way at the bottom of the list). It was. But also a good point. jw Get rid of your IPhone. company phone. Link to comment Share on other sites More sharing options...
Beef Jerky Posted April 27, 2016 Share Posted April 27, 2016 (edited) Well you either have "Do not Disturb" on or you need to do a hard reset "Home+Power" Nm you fixed the issue. Edited April 27, 2016 by Beef Jerky Link to comment Share on other sites More sharing options...
Delete This Account Posted April 27, 2016 Author Share Posted April 27, 2016 (edited) Thanks to all. Thinking I'm going to close this thread, since it's been resolved. jw Wait: How do you close this thread. ... Suddenly, i've become a technological idiot. Edited April 27, 2016 by john wawrow Link to comment Share on other sites More sharing options...
mrags Posted April 27, 2016 Share Posted April 27, 2016 Thanks to all. Thinking I'm going to close this thread, since it's been resolved. jw Wait: How do you close this thread. ... Suddenly, i've become a technological idiot. haha. John Wawrow doesn't know how to close a thread. 😜 Link to comment Share on other sites More sharing options...
4merper4mer Posted April 28, 2016 Share Posted April 28, 2016 Mr. Wawwwrrrwrrwrorwwrwwrww, Please don't close this thread as it may be useful in making fun of you in the future. Link to comment Share on other sites More sharing options...
Just Jack Posted April 28, 2016 Share Posted April 28, 2016 Maybe no one wants to text you. (Ha ha, mods can reply to closed threads without re-opening them) Link to comment Share on other sites More sharing options...
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