John from Riverside Posted June 22, 2015 Posted June 22, 2015 I have had direct tv from nearly since they started their company........ I remember when they were going door to door selling the direct tv equipment in my neighborhood and I bought mine at a extreme discount rather then how they do it today.
YoloinOhio Posted June 22, 2015 Posted June 22, 2015 We had it for 8 years, then switched to cable for three years, now back at DTV for the last 3 years...so a total of 11-12 yearsok ... This is my second year and I would need to pay to get out of the contract if I wanted to cancel, so I was trying to formulate what to say to try to get a discount. I wasn't sure if they would take a threat to cancel seriously since I would have to pay to do it.
Gordio Posted June 22, 2015 Posted June 22, 2015 ok ... This is my second year and I would need to pay to get out of the contract if I wanted to cancel, so I was trying to formulate what to say to try to get a discount. I wasn't sure if they would take a threat to cancel seriously since I would have to pay to do it. just tell them so & so has offered you a $400 credit to come over. That usually works for me.
jumbalaya Posted June 22, 2015 Posted June 22, 2015 (edited) I have DTV and used to have ST but cancelled because arguments with my wife over the ST cost. So now on Sunday's I go to bars with bikini clad bartenders to watch the games. If I signed up for Sunday Ticket I would have no excuse to go out. It costs a lot more for a bucket or two of beer, wings and tips each week than an annual subscription of ST. To me ST is not worth it even if they paid me to have it. Edited June 22, 2015 by jumbalaya
Mr Info Posted June 22, 2015 Posted June 22, 2015 I have DTV and used to have ST but cancelled because arguments with my wife over the ST cost. So now on Sunday's I go to bars with bikini clad bartenders to watch the games. If I signed up for Sunday Ticket I would have no excuse to go out. It costs a lot more for a bucket or two of beer, wings and tips each week than an annual subscription of ST. To me ST is not worth it even if they paid me to have it. My analysis of your statements is that ST is less expensive than going out to a bar but that contradicts your first statement about overall cost. It appears that you do not want ST under any circumstances so that you can get out once and a while to see bikini clad bartenders. But maybe I misinterpreted your statements..
Mike in Horseheads Posted June 22, 2015 Posted June 22, 2015 ok ... This is my second year and I would need to pay to get out of the contract if I wanted to cancel, so I was trying to formulate what to say to try to get a discount. I wasn't sure if they would take a threat to cancel seriously since I would have to pay to do it. Yolo... I think I said this before but go in saying you know your under contract but want the Sunday ticket but can't afford it. My experience is they will give you enough credits to get a chunk paid and free pay channels for at least a few months.
YoloinOhio Posted June 22, 2015 Posted June 22, 2015 Yolo... I think I said this before but go in saying you know your under contract but want the Sunday ticket but can't afford it. My experience is they will give you enough credits to get a chunk paid and free pay channels for at least a few months.thats my plan. I'm goin in!!
Ed_Formerly_of_Roch Posted June 23, 2015 Posted June 23, 2015 Twice I was on the 2nd year of contract and was able to get ST for roughly half off ok ... This is my second year and I would need to pay to get out of the contract if I wanted to cancel, so I was trying to formulate what to say to try to get a discount. I wasn't sure if they would take a threat to cancel seriously since I would have to pay to do it.
Superman00 Posted June 23, 2015 Posted June 23, 2015 I really hope direc TV loses this contract, they are by far the worst customer service company I've ever dealt with. I constantly have to call them about over charges. I've been with them for over 10 years ands it's ONLY been because of Sunday ticket. My disdain for them is so much that I made this my first post on this site. Greetings from a Bills fan in Miami.
plenzmd1 Posted June 23, 2015 Posted June 23, 2015 I really hope direc TV loses this contract, they are by far the worst customer service company I've ever dealt with. I constantly have to call them about over charges. I've been with them for over 10 years ands it's ONLY been because of Sunday ticket. My disdain for them is so much that I made this my first post on this site. Greetings from a Bills fan in Miami. Exact opposite of almost every one else, including me. Their customer is second to none in my mind.
nucci Posted June 23, 2015 Posted June 23, 2015 I really hope direc TV loses this contract, they are by far the worst customer service company I've ever dealt with. I constantly have to call them about over charges. I've been with them for over 10 years ands it's ONLY been because of Sunday ticket. My disdain for them is so much that I made this my first post on this site. Greetings from a Bills fan in Miami. Going to be a few more years...... http://www.digitaltrends.com/home-theater/directv-finally-cements-renewal-of-nfl-sunday-ticket-contract/
bills_fan_in_raleigh Posted June 23, 2015 Posted June 23, 2015 I really hope direc TV loses this contract, they are by far the worst customer service company I've ever dealt with. I constantly have to call them about over charges. I've been with them for over 10 years ands it's ONLY been because of Sunday ticket. My disdain for them is so much that I made this my first post on this site. Greetings from a Bills fan in Miami. not sure what company you are dealing with. As one other stated they are the best at customer service. Their reps live in the USA, are well trained and always wanting to help or find ways to resolve issues
nucci Posted June 23, 2015 Posted June 23, 2015 not sure what company you are dealing with. As one other stated they are the best at customer service. Their reps live in the USA, are well trained and always wanting to help or find ways to resolve issues The few times I had to call with questions about my bill, they offered me discounts without me asking.
eball Posted June 23, 2015 Posted June 23, 2015 Exact opposite of almost every one else, including me. Their customer is second to none in my mind. Yup. Best customer service of any company I deal with on a regular basis.
Luka Posted June 23, 2015 Posted June 23, 2015 Slingbox and an HD antenna strategically placed in Rochester, that's how I do it.
eball Posted June 23, 2015 Posted June 23, 2015 Slingbox and an HD antenna strategically placed in Rochester, that's how I do it. So you can get a good signal all the way up there on the second floor?
sullim4 Posted June 23, 2015 Posted June 23, 2015 You have a very simple argument if you're in the NYC metro area: Bills have 16 games. - They play the Giants this year, so you'll get that on local TV. Down to 15 games. - They play the Jets twice. Down to 13 games. - The Jaguars game is on the internet only. Down to 12 games. - They play the Patriots on Monday Night... down to 11 games. - They play the NFC East... I guarantee you at least one of those will be aired in NYC. That's down to 10. So about half the season is going to be on TV in the NY metro area... seems like a good argument to milk DirecTV for all they are worth.
jimmy10 Posted June 23, 2015 Posted June 23, 2015 (edited) Exact opposite of almost every one else, including me. Their customer is second to none in my mind. Me three. I loved DirecTV. Only reason we got rid of it was because we moved back to WNY and ditched cable/satellite altogether. Bills games free over the air, we're at the home games anyway, and we get everything else we could want streaming via Netflix/Hulu, etc. So you can get a good signal all the way up there on the second floor? A relevant Suzanne Vega reference on a football message board?? I bow to you, sir. Edited June 23, 2015 by jimmy10
Miyagi-Do Karate Posted June 23, 2015 Posted June 23, 2015 Called today. Got a nice young guy named Jason. Said I was the best part about DirecTV. They have a good pitch. Anyway, I was paying $108.00/mth for last year plus Sunday Ticket. My subscription expires next month. Told them finances are tight and we are switching back over to cable. He got rid of the Protection Plan. He gave me $20/mth for a year Gave me another $10/mth for a year. Gave me another $10/mth for year. Gave me HBO/Cinemax and Showtime for 3 mths. My monthly bill is down to $60/mth. Ordered Sunday Ticket payable over 6 mths at $41.99/mth. So basically, if you add up the discounts, I got the Sunday Ticket for free and saved a little extra on my monthly bill. I asked for the Sunday Ticket in addition t the discounts but he wasn't authorized at this time. Very Happy with them. This is what makes DTV so great. None of these cable companies will negotiate like this. I am ten years strong at DTV/ticket and am looking forward to my annual call next month.
Matt in KC Posted June 23, 2015 Posted June 23, 2015 I have never had an issue with DTV that they haven't set straight, and given me more than I felt I deserved. I am a 17 year DTV/Sunday Ticket subscriber and love their customer service. I was told they could shave $5 off of my monthly fees by bundling the billing with AT&T. I refused because they told me all my billing questions/concerns would be channeled through AT&T. Having a friendly person who can quickly "make it right" and give me freebies is worth $5/month easily, especially since free Sunday Ticket is usually one of the perks.
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