\GoBillsInDallas/ Posted April 7, 2015 Posted April 7, 2015 Dear American Express customer,We have recently detected that a different computer user has attempted gaining access to your online account and multiple passwords were attempted with your user ID.Hence it is necessary to re-confirm your account information and complete a profile update.You can do this by downloading the attached file and updating the neccessary fields.Note: If this process is not completed within 24-48 hours we will be forced tosuspend your account online access as it may have been used for fraudulentpurposes.Completion of this update will avoid any possible problems with your account.Thank you for being a valued customer.© American Express Customer Service 2015.
\GoBillsInDallas/ Posted April 7, 2015 Author Posted April 7, 2015 I'd call them. I think that I need to click on the link and fill out all of the information and e-mail it back to them ASAP. After all, it has the copyright symbol on the last line, so the e-mail is obviously authentic.
The Poojer Posted April 7, 2015 Posted April 7, 2015 if you aren't comfortable doing it yourself, give me the info, i can do it from my ip address and you will be safe....just pm me all your account and personal information.
Marv's Neighbor Posted April 7, 2015 Posted April 7, 2015 I think that I need to click on the link and fill out all of the information and e-mail it back to them ASAP. After all, it has the copyright symbol on the last line, so the e-mail is obviously authentic. Would'ya??
GG Posted April 7, 2015 Posted April 7, 2015 I think that I need to click on the link and fill out all of the information and e-mail it back to them ASAP. After all, it has the copyright symbol on the last line, so the e-mail is obviously authentic. Better than clicking the link, you should definitely download the file as they suggest. Nothing could go wrong there.
Dante Posted April 7, 2015 Posted April 7, 2015 Better than clicking the link, you should definitely download the file as they suggest. Nothing could go wrong there. Damn spooky. If it's me I'm getting on the blower
The Real Buffalo Joe Posted April 7, 2015 Posted April 7, 2015 Good thing you got the E-mail in time. Make sure you follow the instructions. Chef did.
ricojes Posted April 7, 2015 Posted April 7, 2015 Dear American Express customer, We have recently detected that a different computer user has attempted gaining access to your online account and multiple passwords were attempted with your user ID. Hence it is necessary to re-confirm your account information and complete a profile update. You can do this by downloading the attached file and updating the neccessary fields. Note: If this process is not completed within 24-48 hours we will be forced to suspend your account online access as it may have been used for fraudulent purposes. Completion of this update will avoid any possible problems with your account. Thank you for being a valued customer. © American Express Customer Service 2015. You're so screwed!
MarkAF43 Posted April 7, 2015 Posted April 7, 2015 make sure you add your SSN and mother's maiden name in your reply for faster service.
rockpile Posted April 7, 2015 Posted April 7, 2015 My job is internet technical support and I get a couple of these every week. "They found thousands of malicious files on my computer and charged me $299. Now my computer is locked." Hey, the bad guys can't get in unless you open the door!
WotAGuy Posted April 7, 2015 Posted April 7, 2015 if you aren't comfortable doing it yourself, give me the info, i can do it from my ip address and you will be safe....just pm me all your account and personal information. No need to PM; just hit reply - I promise I won't look.
What a Tuel Posted April 7, 2015 Posted April 7, 2015 (edited) Before she came to work, my coworker just fell for the "The files on your device are corrupted, please call this number to have us repair it, or else you will lose access to everything on your device" scheme. She called, and she paid them $70.00 with a credit card to "fix" it. They actually fixed it for her by restoring her Ipad which I find hilarious. Money well spent am I right!? Luckily her bank recognized it was fraudulent and stopped it, as it tried charging $100 separately in addition to the $70.00. Then it went on to attempt to charge different dollar amounts 5 more times. She is getting a new credit card, and is no worse for wear besides feeling very dumb. Edited April 7, 2015 by What a Tuel
Jobu Posted April 7, 2015 Posted April 7, 2015 Follow these instructions: 1. Unplug your computer immediately. 2. Place it in the sink or a large bucket. 3. Run cold water on it until it is submerged. 4. Remove from water. 5. Towel dry the exterior and then immediately plug it back in and power it on. Will fix you right up.
Jobu Posted April 7, 2015 Posted April 7, 2015 By the way, man...thanks for the new boat. Power trim?
BuffaloBill Posted April 7, 2015 Posted April 7, 2015 Follow these instructions: 1. Unplug your computer immediately. 2. Place it in the sink or a large bucket. 3. Run cold water on it until it is submerged. 4. Remove from water. 5. Towel dry the exterior and then immediately plug it back in and power it on. Will fix you right up. Wouldn't hot water work better?
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