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United Airlines Computer Glitch


ExiledInIllinois

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I worked for UA from 68-'03. If they treat the "lucky people" as well as they treated the retirees, they're in for a rough ride.

 

In 2002 UA claimed they were "Bankrupt" and couldn't possibly pay pension benefits. Somehow they left bankruptcy and are now buying 787's, A-350's, and now apparently giving sh*t away? What a great country!

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I worked for UA from 68-'03. If they treat the "lucky people" as well as they treated the retirees, they're in for a rough ride.

 

In 2002 UA claimed they were "Bankrupt" and couldn't possibly pay pension benefits. Somehow they left bankruptcy and are now buying 787's, A-350's, and now apparently giving sh*t away? What a great country!

 

Hey Marv's... I just caught the news, United said they would honor the tickets! I suppose it is good PR, they can jack other's tickets up! LoL...

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They'll honor the tickets and promote the dumba*s with the fat fingers who caused the problem.

 

To be fair you'd also be here calling them heartless if they fired the guy and refused to honor the tickets.

 

Just because they are idiots, doesn't mean they have to be bashed on every choice - they did a good thing here honoring the purchases.

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They'll honor the tickets and promote the dumba*s with the fat fingers who caused the problem.

 

Honoring the tickets is the right thing to do - they sold 'em. And the smart thing to do, as the legal defense resulting from saying "Sorry, not valid!" will be more than eating the cost of the error anyway. (And, they'll jack prices in a month to make up the difference, and this'll have no meaningful impact to their bottom line.)

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A couple years ago Dell had a glitch and was selling a large capacity hard drive for cheap, maybe $20? I "bought" one knowing they'd probably catch the error and not ship them. Sure enough, about a week later, people started getting emails saying it was a mistake, too bad, so sad. Well, I didn't care. But others wanted to go so far as to file a lawsuit if they didn't get their drives. Last I heard they were still bitching, trying to get their drives, even though they knew when ordering it was the wrong price.

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A couple years ago Dell had a glitch and was selling a large capacity hard drive for cheap, maybe $20? I "bought" one knowing they'd probably catch the error and not ship them. Sure enough, about a week later, people started getting emails saying it was a mistake, too bad, so sad. Well, I didn't care. But others wanted to go so far as to file a lawsuit if they didn't get their drives. Last I heard they were still bitching, trying to get their drives, even though they knew when ordering it was the wrong price.

 

I was @ Dick's sporting good last year and noticed they had a $189.99 dollar pair of lacrosse gloves marked $18.99... Sure enough, they rang up for 19 bucks! I would have put them down for if they rang up for 200 bucks! My son plays lacrosse and now I have a nice pair of gloves to toss practice w/him. He is still in a junior sized glove and and can have the adult sized when he grows out of his pair. Brine King IV:

 

http://www.dicksspor...414020.12628632

 

I am as bad as Big Cat! :P

 

C'est la vie in the big city...

Edited by ExiledInIllinois
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Honoring the tickets is the right thing to do - they sold 'em. And the smart thing to do, as the legal defense resulting from saying "Sorry, not valid!" will be more than eating the cost of the error anyway. (And, they'll jack prices in a month to make up the difference, and this'll have no meaningful impact to their bottom line.)

Of course you're right BUT after losing a big peice of a "promised" pension, I have to wonderwhy/when they started doing "the right thing!"
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Probably when the bankruptcy court reduced their pension liability...

The problem is the "reduced pension liability" is no longer UA's liability, but shifts to the US Taxpayers.

 

We've seen this happen with: Bethlehem & Republic Steel, Delco, parts of GM etc. etc. and more recently cities and municipalities. The Taxpayers should be able to say OK, if you really can't pay, we'll help out BUT, if you (UA) subsequently recover, pay the Taxpayers (PBGC) back, AND pass that new found success on to the retirees!

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The problem is the "reduced pension liability" is no longer UA's liability, but shifts to the US Taxpayers.

 

We've seen this happen with: Bethlehem & Republic Steel, Delco, parts of GM etc. etc. and more recently cities and municipalities. The Taxpayers should be able to say OK, if you really can't pay, we'll help out BUT, if you (UA) subsequently recover, pay the Taxpayers (PBGC) back, AND pass that new found success on to the retirees!

 

The taxpayers should be able to say "let's put an end to this corrupt union system and the defined benefit pensions they protect".

 

I'm not saying it's right that people aren't getting what they were promised, but this pension system has been broken for decades and everyone knows it. In a defined contribution system the money would be sitting in your own account and there's no such thing as an unfunded liability to cover up with shady accounting.

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The taxpayers should be able to say "let's put an end to this corrupt union system and the defined benefit pensions they protect".

 

I'm not saying it's right that people aren't getting what they were promised, but this pension system has been broken for decades and everyone knows it. In a defined contribution system the money would be sitting in your own account and there's no such thing as an unfunded liability to cover up with shady accounting.

 

I agree... This should have been addressed 30 years ago.

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