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Posted

Yep, that's exactly why I'm not sending this Ortiz one back until "Bad Things, Man!" shows up in my mailbox. They take three weeks to process our orders and ship the damn thing, but sure enough they can get that return shipping label to us pretty damn quickly! :rolleyes:

 

This was the response they gave me. I asked them why they couldn't just send the Bruce Smith replacement out WITH the return shipping label but that was totally sidestepped. To me, I think its BS and if I were you I'd get that refund ASAP. Who knows if they'll even be in business next week.

 

 

Good Morning,

 

Thank you for contacting me with your concern. What had happened is the shipping department ended up grabbing off of the wrong pallet, therefore sending out the wrong item. We have all of the Bruce Smiths in the warehouse, and we are having people send back the David Oritz so we can send them out the correct item. The reason it says sold out on the website is because all of these items have sold, but were just miss shipped. It is not a scam it was just an honest mistake that unfortunately we did not catch in time. I hope this helps to answer your question. If you have any more questions or concerns please feel free to contact me.

 

Warmest Regards,

 

Nicole Adams

Customer Service

www.GraveyardMall.com

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Posted (edited)

Graveyard Mall?

 

It's almost like they're trying to go out of business, I mean really?

 

Graveyard Mall?

 

Is that like "Going out of Business Emporium?"

 

:)

Edited by San Jose Bills Fan
Posted

Yep, that's exactly why I'm not sending this Ortiz one back until "Bad Things, Man!" shows up in my mailbox. They take three weeks to process our orders and ship the damn thing, but sure enough they can get that return shipping label to us pretty damn quickly! :rolleyes:

 

+1

 

It took them less than 12 hours to email me the return shipping label, but they aren't getting their ortiz back until i get my bruce (the one they claimed they shipped yesterday)

Posted

David Ortiz, Bruce Smith...just ship them the Ortiz, they won't notice the difference!! If there is a pic on the outside of the package, how didn't they notice this when they allegedly "grabbed them off the wrong pallet".

 

Sorry for those whose orders got screwed up, I just find this whole thing funny.

 

:lol:

Posted

This was the response they gave me. I asked them why they couldn't just send the Bruce Smith replacement out WITH the return shipping label but that was totally sidestepped. To me, I think its BS and if I were you I'd get that refund ASAP. Who knows if they'll even be in business next week.

 

 

Good Morning,

 

Thank you for contacting me with your concern. What had happened is the shipping department ended up grabbing off of the wrong pallet, therefore sending out the wrong item. We have all of the Bruce Smiths in the warehouse, and we are having people send back the David Oritz so we can send them out the correct item. The reason it says sold out on the website is because all of these items have sold, but were just miss shipped. It is not a scam it was just an honest mistake that unfortunately we did not catch in time. I hope this helps to answer your question. If you have any more questions or concerns please feel free to contact me.

 

Warmest Regards,

 

Nicole Adams

Customer Service

www.GraveyardMall.com

 

They seem to say the right things a lot of the time, which means either their order fulfillment dept is full of fugtards, or they are laughing at us behind their back while telling us exactly what they think we want to hear lol. These people are a mess. I'm just glad we didn't pay the sort of prices that Fatheds usually cost. I bought a huge Fathead of Turner Field and it was $99. Worth every penny, cause I love it (and so does everyone else who's seen it). But I can tolerate a little more nonsense when we're only talking a few bucks. I think a few of us ordered it while in the back of our minds thinking it wasn't legit to begin with, so I suppose just the fact that I got SOMETHIGN was surprising enough. B

 

I'd really like the Bruce one, though, so as long as they follow through on their end, I'll be happy to ship back Ortiz. But until then, he's slated for an Ebay sell.

 

David Ortiz, Bruce Smith...just ship them the Ortiz, they won't notice the difference!! If there is a pic on the outside of the package, how didn't they notice this when they allegedly "grabbed them off the wrong pallet".

 

Sorry for those whose orders got screwed up, I just find this whole thing funny.

 

:lol:

 

It is kinda funny, especially considering how many of us got Ortiz lol

Posted

mine just arrived today with no problems. I even ordered the Marshawn Lynch one since it was like $3.99 or something silly like that... I just got it for the extra logo and helmet, totally worth it! Thank you to the original person who notified all of us to this great deal!

Posted

UPDATE - I did get an Ortiz sent to me, but I sent them an e-mail, and my Bruce Smith FatHead just came in the mail today. Definitely not a scam site, and they corrected their mistake.

 

 

Shout out to McKinleys Curse and Woody.., how long did it take to get your Bruce Smith Fathead after receiving an e-mail they were shipping it out?

Thanks,

Tim

Posted

Shout out to McKinleys Curse and Woody.., how long did it take to get your Bruce Smith Fathead after receiving an e-mail they were shipping it out?

Thanks,

Tim

I got it fairly quickly. They definitely did not wait for Ortiz to get back...I just got that out and Bruce came within a few days. Better than expected...I was ready for a 3 week wait.

Posted

GLAD IM THE ONLY ONE HERE WHO HOSED THIS SH*TTY COMPANY! I GOT MY BRUCE SMITH FATHEAD, READ ALL YOUR COMPLAINTS, SO I SENT AN EMAIL DEMANDING REFUND. THEY GAVE REFUND RIGHT BACK AND SAID THEY WERE SENDING A RETURN LABEL...... SO I CANCELLED MY DEBIT CARD AND I GOT MY FATHEAD FOR FREE!!!!!!! I WENT WAY OUTTA MY WAY TO SCREW THESE IDIOTS OVER

Posted

I had to buy this just to get in on this hysterical conversation. I'm hoping I get the Bruce Smith fathead, but based on what people have been saying, there's actually a good chance I get an SDS Fathead.

Those are rare. You could probably get $15 for it on EBay.

Posted

David Ortiz, Bruce Smith...just ship them the Ortiz, they won't notice the difference!! If there is a pic on the outside of the package, how didn't they notice this when they allegedly "grabbed them off the wrong pallet".

 

Sorry for those whose orders got screwed up, I just find this whole thing funny.

 

:lol:

 

Maybe the guy in China working in a warehouse for a bowl of rice a day wouldn't see the difference between Rodger Rabbit and Bruce Smith. Just saying.

Posted

GLAD IM THE ONLY ONE HERE WHO HOSED THIS SH*TTY COMPANY! I GOT MY BRUCE SMITH FATHEAD, READ ALL YOUR COMPLAINTS, SO I SENT AN EMAIL DEMANDING REFUND. THEY GAVE REFUND RIGHT BACK AND SAID THEY WERE SENDING A RETURN LABEL...... SO I CANCELLED MY DEBIT CARD AND I GOT MY FATHEAD FOR FREE!!!!!!! I WENT WAY OUTTA MY WAY TO SCREW THESE IDIOTS OVER

Can't tell if you are proud or remorseful that you did this. <_<

Posted

Got my replacement FAthead yesterday. As I was unrolling it, I didn't realize it came in two halves, so I thought they printed it wrong or something and I only got bruce's top half to put up on the wall. Thankfully there was another sheet stuck to it.

 

I agree it's not a scam site...just run by monkeys.

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