nucci Posted August 24, 2011 Posted August 24, 2011 Standard offer it appears this year is $20 off for 6 months for a total savings of $120. I made my annual call to Retention stated that I would like to cancel the Ticket due to increasing costs and I could not afford to spend that much. They came out and offered $20 off for 6 months without any haggling. I probably could have gotten more if I pushed the envelope but it was a fair offer so I accepted. That is their initial offer. It is a good one but like others here I asked for more and got it.
BillnutinHouston Posted August 26, 2011 Posted August 26, 2011 (edited) Just finished making my annual call. Played it very nicely and got the following: Ticket for $159 ($176 off retail) Free HD for 24 months ($10 off bill for 24 months = $240) Free HD DVR (worth $199) Free Showtime for 6 months (who knows what this costs but it's not worth much to me) Granted the HD and DVR offers basically draw you further into DTV's offerings, but I'd be sticking with them anyway due to the Ticket so it feels like a good deal overall. Good luck to everyone else! Edited August 26, 2011 by BillnutinHouston
billsfreak Posted August 26, 2011 Posted August 26, 2011 I think the one key like others have mentioned is you need to get right with a customer retention rep, otherwise you will not get a good offer from Direct TV. In my case I told them I was canceling my service entirely, not just Sunday Ticket. This I believe got their attention and started with an immediate offer for 1/2 price Sunday Ticket. It only took me mentioning that I knew of others who received it for free to get them to offer it to me. There is always a chance they could call you if you are bluffing, but I had the offer from Time Warner in front of me which I read to them and I was fully prepared to say goodbye after 9 years if I didn't get a good offer. According to the rep I talked to they have budgets that they are allowed to work within depending on your customer rating, so if you've been a long time loyal customer there is no reason that they shouldn't work with you to get a good deal. As soon as I mentioned that I was seriously thinking about switching to Verizion FIOS the offers started rolling in.
Clippers of Nfl Posted August 29, 2011 Posted August 29, 2011 As soon as I mentioned that I was seriously thinking about switching to Verizion FIOS the offers started rolling in. nice tip billsfreak. that was like the first thing i mentioned. my price for this year FREE!!!!!!! ps. they think i have had direct only 1 year and 3 months (previously under my name, now under my wifes name/ moved last year) just mentioning this because even "new" (lol) customers can get deals.
texasjute Posted September 8, 2011 Posted September 8, 2011 Just made the call (nothing like waiting until the last minute). Been a subscriber for a long time, always get a good discount, but have never gotten it for free like some posters had mentioned this year. Directv: We can give you half off the Sunday ticket: price of $150 and change. Me: (Wondering if I should go further or just take it). Well, can you at least throw in the Sunday Ticket To-Go with that? Directv: Let me put you on hold and see. Me: (Thinking I wimped out, should have asked for bigger discount on the Ticket) Directtv: I'm having trouble getting that on there for free, it is normally $50. Hold on again. Me: OK. (Thinking I'll just give up on the To-Go if they can't throw it in for free). Directtv: Ok, What we can do is give you the ticket for free if you pay $50 for the To-Go. Me: Ummmm... Sure that will work. It's a silly little dance we do every year, and I dislike doing it, but it does pay off! I can live with three bucks a week to watch all the games this season.
janicks Posted September 8, 2011 Posted September 8, 2011 I only use internet for my entertianment (I don't even have a TV), so I'm certainly not getting directTV, and I was waiting for them to allow nonsubscribers to sign up for the on the go package which I was willing to pay for this year, but it doesn't look like they are going to offer it. Has anyone tried partnering up with someone and letting the other person use the 'on the go' portion of their sunday ticket? I'm wondering if it is possible buy sunday ticket through a subscriber rather than direct tv.
Craiger93 Posted September 8, 2011 Posted September 8, 2011 my story..... had NFL Ticket forever....cancelled it for this year....its the economy stupid...... Bills Fever has taken its effect on me... signed up for it again online......had to pay full price....and also automatically add Mobile NFL Ticket for another $10/mos couldn't delete the Mobile NFL Tix online...had to call told them I didn't want the Mobile Tix...they said they're running a "special" where I can keep for free....(so then why did it say online that it was $10/month on my bill then told them i was a long time NFL Tix user....canceled NFL Tix due the Strike (a lie) and asked if I could get it at the lower member renewal price....and they said yes.... MORALE OF THE STORY, yes you can get a lower price...I just did a little sweet talking....
nucci Posted September 8, 2011 Posted September 8, 2011 I only use internet for my entertianment (I don't even have a TV), so I'm certainly not getting directTV, and I was waiting for them to allow nonsubscribers to sign up for the on the go package which I was willing to pay for this year, but it doesn't look like they are going to offer it. Has anyone tried partnering up with someone and letting the other person use the 'on the go' portion of their sunday ticket? I'm wondering if it is possible buy sunday ticket through a subscriber rather than direct tv. If you have a friend that has Sunday Ticket and To Go, just get their log in info and watch To Go on your computer.
Gordio Posted September 8, 2011 Posted September 8, 2011 (edited) I only use internet for my entertianment (I don't even have a TV), so I'm certainly not getting directTV, and I was waiting for them to allow nonsubscribers to sign up for the on the go package which I was willing to pay for this year, but it doesn't look like they are going to offer it. Has anyone tried partnering up with someone and letting the other person use the 'on the go' portion of their sunday ticket? I'm wondering if it is possible buy sunday ticket through a subscriber rather than direct tv. I understand certain people watch more TV then other people but how the hell can you not even own a TV?????? What are you some kind of commi or something? Edited September 8, 2011 by Gordio
Mike in Horseheads Posted September 8, 2011 Posted September 8, 2011 I understand certain people watch more TV then other people but how the hell can you not even own a TV?????? What are you some kind of commi or something? LMFAO!!!! Its just un American!!! Thanks...
Mike in Horseheads Posted September 8, 2011 Posted September 8, 2011 OK... Just got off the phone. $334 base price.. 6 months at $20 = $214. "oh, I need to at least get under $200 and get something for her"... 6 months off the sports package at $10 = $154, plus two months of Showtime for "her". Thanks!.... to all that contributed here for idea's!
birdog1960 Posted September 8, 2011 Posted September 8, 2011 (edited) I only use internet for my entertianment (I don't even have a TV), so I'm certainly not getting directTV, and I was waiting for them to allow nonsubscribers to sign up for the on the go package which I was willing to pay for this year, but it doesn't look like they are going to offer it. Has anyone tried partnering up with someone and letting the other person use the 'on the go' portion of their sunday ticket? I'm wondering if it is possible buy sunday ticket through a subscriber rather than direct tv. there's a thread on this from last year. some folks were disappointed in the quality of the streaming and some were refused, getting only the internet feed if they couldn't access full direct tv service, as i recall. i bit the bullet and signed up for full service again after about a 5 year absence. $42.99 per month for 1st year with 2 receivers (1 is hddvr), hd service, dvr service, 3 months of premium channels, 1 year free sunday ticket, st to go, and free installation. 2nd year without premium channels is $74 per month and will have to haggle for sunday ticket price. got a bit of a discount going through verizon/century link. works out significantly cheaper than i was paying for cable with significant added services including sunday ticket and reportedly better hardware (better dvr) than cable. i don't think it makes much sense to get only "to go" product at this price as total cost is about $500 for 1st year for full service and i think its $300+ for stand alone "to go". of course, you are obligated to a two year contract. Edited September 8, 2011 by birdog1960
Navy Chief Navy Pride Posted September 8, 2011 Posted September 8, 2011 So I called about a month back and got 150 off my bill but still had to pay the Ticket price. Said fine and took it at the time. Kept reading this post and decided to call again today to see if they could sweeten the pot. I told the rep that the last guy confused me and I wasnt sure that I could afford it. He says let me see...Came back with 20 off for 6 months and another 10 off the HDTV Pack for a savings of 30 a month and free Ticket to go. So in total I saved 330.00 and got the Ticket To Go for free...essentially FREE!!!!!!
birdog1960 Posted September 8, 2011 Posted September 8, 2011 (edited) potential developments for sunday ticket online. sounds promising...we'll have to wait and see. i especially like the per weekend pay option. Edited September 8, 2011 by birdog1960
janicks Posted September 9, 2011 Posted September 9, 2011 I understand certain people watch more TV then other people but how the hell can you not even own a TV?????? What are you some kind of commi or something? I sold my TV to get the money for sunday ticket online. I think I may have miscalculated.
San Jose Bills Fan Posted September 9, 2011 Posted September 9, 2011 This month's bill was to include the first of 6 installments of $53.99 each for a grand total of $323.94 for the NFL Sunday Ticket. I called today (yes, I'm Mr. Last Minute… plus it's aggravating to do this every year) and after getting transferred to the "retention department" I was offered $20 off for each of the 6 months. "The Ticket" at that point would have cost me a shade over $200 for the season. I told them I would call back because I really did want to figure out my next "threat." After thinking about it for a few minutes, I called back and said that the first offer wasn't good enough and as a 6-year customer, I felt I deserved more. Long story short, the rep (who was very polite) put me on hold for a few minutes, came back and offered "The Ticket" to me for 4 installments of $40 each and reduced my monthly bill by $5/month for the next 6 months. So instead of paying $324, I'm paying $160 for the season plus I'm receiving a $30 discount on my bill. Total savings: $194… which means I'm actually paying $130 for The Ticket. Bottom line for me is that I get to watch/record virtually every NFL game (except certain Niners and Raiders games because I live in their market) for about $7.65 per week. I'm real happy but also amazed to see others here who got much better deals than myself. Much deserved kudos to all of you. I can only push a bargain so far before I start feeling a bit guilty.
BuffaninATL Posted September 9, 2011 Posted September 9, 2011 my story..... had NFL Ticket forever....cancelled it for this year....its the economy stupid...... Bills Fever has taken its effect on me... signed up for it again online......had to pay full price....and also automatically add Mobile NFL Ticket for another $10/mos couldn't delete the Mobile NFL Tix online...had to call told them I didn't want the Mobile Tix...they said they're running a "special" where I can keep for free....(so then why did it say online that it was $10/month on my bill then told them i was a long time NFL Tix user....canceled NFL Tix due the Strike (a lie) and asked if I could get it at the lower member renewal price....and they said yes.... MORALE OF THE STORY, yes you can get a lower price...I just did a little sweet talking.... good story, thanks for the "morale" .....)
BuffaninATL Posted September 9, 2011 Posted September 9, 2011 OK here's how my deal went down: called DTV yesterday - gave them the typical spiel of "I'm a long time loyal customer, considering other options"....they immediately gave me $10 off bill for 12 months, plus $7 off for DVR service for 1 yr = $204, plus an instant $120 discount off NFL Ticket. Told them I'd consider it but it wasn't good enough. Called back today, told them I was ready to walk because they claimed I had not called in to cancel my Ticket auto-renewal due to the strike; they added a immediate $60 credit on top of the $120 reduction for the Ticket offered yesterday. This all happened after 3 occasions where I was put on hold after being told "let me see if I can find anything better for you". So, the net/net for me is this: autorenew price = $324; total of all credits = $384, so DTV is paying me $60 to watch football this year. I am going to call again today to see if I can get the Ticket To-Go rolled in free. Not bad, I would say.....my moral of the story: stick to the 3 "P"s : Persistence, Patience, Politeness (but Firm !!) Good luck to all my fellow ex-pats.....
BuffaninATL Posted September 9, 2011 Posted September 9, 2011 .....and I should add a big thank you to all those who posted your individual DTV experiences; they helped me in my negotiations !
Frog Posted September 9, 2011 Posted September 9, 2011 Need advice on Sunday Game Ticket. Apparently, I canceled my automatic renewal for game ticket earlyer this year. I called customer retention to see what deals they had and they said that because I canceled automatic renewal they could only offer me $10 per payment off. Has anyone else run into this problem?
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