Pine Barrens Mafia Posted June 3, 2010 Posted June 3, 2010 I can't believe there are enough people wanting tickets to crash the system.
muffmonster Posted June 3, 2010 Posted June 3, 2010 Am I missing something the email I got said individual game presale for season ticket holders is June 4th and 5th.
JÂy RÛßeÒ Posted June 3, 2010 Posted June 3, 2010 Woo Hoo! I gave up with the online BS and waited on the phone for 20 minutes. I finally got thru and I got the tickets I wanted for the opener. Same for me.
JÂy RÛßeÒ Posted June 3, 2010 Posted June 3, 2010 Am I missing something the email I got said individual game presale for season ticket holders is June 4th and 5th. Maybe it's by seniority/ticket level. I know club seat holders started yesterday. Mine started today - highest level non-club seat, 20+ yrs seniority
Art in PNS Posted June 3, 2010 Posted June 3, 2010 Maybe it's by seniority/ticket level. I know club seat holders started yesterday. Mine started today - highest level non-club seat, 20+ yrs seniority Got mine and they are in the lower bowl. Never had that happen before. It was a cluster but worth the effort.
muffmonster Posted June 3, 2010 Posted June 3, 2010 Maybe it's by seniority/ticket level. I know club seat holders started yesterday. Mine started today - highest level non-club seat, 20+ yrs seniority Sounds logical as I have zero seniority. Not too worried about it, I can wait until tomorrow.
bbb Posted June 3, 2010 Posted June 3, 2010 Am I missing something the email I got said individual game presale for season ticket holders is June 4th and 5th. I got the same email!
bbb Posted June 3, 2010 Posted June 3, 2010 QUOTE (Fred D J @ Jun 3 2010, 10:28 AM) * Am I missing something the email I got said individual game presale for season ticket holders is June 4th and 5th. I got the same email! In fact, I am now in my account and there is no option for me to buy single games....Do some people get to do it Thursday and some Friday?
muffmonster Posted June 3, 2010 Posted June 3, 2010 In fact, I am now in my account and there is no option for me to buy single games....Do some people get to do it Thursday and some Friday? Might have something to do with seniority, looks like you and I are tomorrow.
DieHardFan Posted June 3, 2010 Posted June 3, 2010 QUOTE (Fred D J @ Jun 3 2010, 10:28 AM) *Am I missing something the email I got said individual game presale for season ticket holders is June 4th and 5th. In fact, I am now in my account and there is no option for me to buy single games....Do some people get to do it Thursday and some Friday? Last year they clearly defined when each seniority year could buy tickets via one consistent mailing. This year it wasn't mentioned that a staggered date system would be used, but I wouldn't read too much into that because there has NEVER been consistency in the process. Regarding the lack of ability to buy individual games it COULD be a seniority issue but starting this year they also will not allow you to buy extras if you are not paid up in full or "officially" (per a notation in your account and based on a hard copy acceptance vs emailed or phone verified) on their 6 month payment plan. I was paid up to date with no notation, called them yesterday to explain and after a 5 minute wait for a ruling was told that I would be allowed to buy tickets. When I finally got to the site today the payment was credited (ie 4 of the 6 payments were paid) but it said I still owed the 5/27 payment and there was no option to buy tickets. When I called to try to get it corrected they took my order with no questions before I even had a chance to plead my case. BTW I've got 20 years seniority and a pretty certificate to prove it. Good Luck!
Malazan Posted June 3, 2010 Posted June 3, 2010 I understand a lot of people are trying to log on at once but it's hardly catching the Bills by surprise. You'd think they would plan for this. PTR Well, there's a decision to be made. You see it a lot in IT. Do you make a huge expenditure to accommodate a short term increase or do you take the hit is customer satisfaction?
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