Just made the annual call. 1st guy was a real ***** only wanted to tell me how I could cut the bill by dumping stuff. Finally said look, I called loyalty not for this nonsense.
,,, Called back a few minutes ago. Got a pleasant lady and told her about my bad experience. We gabbed for a bit about while she was checking and I got my $60 off a month and free Sunday ticket Max. No discount off my HBO like I got last year oh well