GOOD! I hate that bank. I never, ever had such absolutely lousy customer service at any other bank. I switched to Wachovia where they treat you as though they are actually GLAD to have you as a customer. Didn't matter which WaMu I went to or where.....same horrible treatment. Good riddance to WaMu and I hope their crabby, obnoxious, indifferent, customer-hating employees all get sacked.