Matt, I'm sure once Fezmid see this, he'll challenge you.
Most of us here had or have DirecTV. I have only fhe NFL Sunday ticker with them, and while I don't like the cost (it's tripled sice it's inception (C-Band Satellite, 1994), and HD costs another $99.00, it is a sweet offering, although simply too expensive. The NFL is the chief reason why, but DirecTV tkaes strong advantage as well.
With that said, while their installers (contractors, not employees) frequently stink, DirecTV customer service is better than most companies I've dealt with. I'd at least give them a B grade.