IMO, you're not a customer, you're a guest. You don't pay for TBD and would say there was no yelling, but for some folks you need to say the same thing over and over, in different language...
Also, if people don't like the fact that the BN is charging for stories and that their aren't enough other "free" stories to read, then do something about it. Start up a media outfit / blog / whatever and contribute to the lack of free content. Suggest other free story links that TBD can put up.
Or, again, just click on the free ones and not the pay ones.