My daughter and her fiancee' were delayed (by SW) getting to their connection in Houston. Subsequently they missed their flight to Oklahoma City. They were told there were no more flights to OK City. They had to rent a car and drive 8 hours to get home. SW didnt offer so much as a toothbrush. They were told, basically "Hey, you decided to get on the airplane in Ft. Lauderdale- tough cookies" Great customer service. You may want to consider this situation in your future travel plans.