About six months ago, I noticed that my Netflix films were taking a bit longer in transit. Sometimes I'd put a movie back in the mail and it wouldn't show up as Netflix having received it for like 3-4 days later. It was really becoming frustrating, but I just bumped up my subscription to accommodate the slow turnaround time. Eventually I still got annoyed by it, so I called them up and bitched about it. I told them that I KNEW they were throttling me because when I lived at my prior address the turnaround time was very consistently one day each way. The guy apologized, but swore up and down that they weren't doing anything of the sort. It continued being slow for the next few months, but I just dealt with it.
Well, I've been at my new place for a month now, and all of a sudden it's back to a one day turnaround. I was on the 7-at-a-time plan, but I've since taken it back down to 5 since I can't keep up with all the films. To make a long story short, I'm convinced that one or more of my postal carriers were screwing with my returns. If not that, then SOMETHING out of the ordinary was going on, cause there's no way it would range from 1-4 days for a film to get back to a distribution center that was only fifteen miles away. I don't know what was going on, but I"m convinced that Netflix wasn't the problem.
I'm back to loving this service now more than ever....