and that's the whole point! No matter where I've ever been - VA Beach, NYC, San Diego, NJ, Long Island, Frederickburg, Lakeland FL (middle of nowhere), Tucson, Phoenix, etc, etc, etc... I've NEVER had a problem with Verizon. It's great that you get good reception in San Antonio, but it doesn't justify the fact that it doesn't work AT ALL in many small cities, and very spotty in places as big as NYC and SF!