No that you were insinuating anything, but I am always beyond polite on the phone with folks. I find they are much more likely to be nice to me when I am respectful and even jovial with them.
That said, even before you replied, I called back and got a different CSR. She read my notes from the morning call and asked what was up. I explained that I really didn't want to pay for the pack since I didn't had HD. She said she could help me out.
She disappeared for a few minutes, came back and said your all set. I gave you the superFan for $99. It will hit in two charges of 49.50, but she gave me a 49.50 credit on my next two bills. She ALSO gave me 12 months of credits for $5 a month for being a good customer!
Final result. Superfan free, $60 in additional credits.
YEAH!!!