I just called to inquire about adding another box to my service.
We've been customers since 98, have HBO, NFL, Premium Protection Plan, called earlier this summer for my NFL discounts and got good deals on all the services mentioned. But when I asked about new box they are holding fast to the $99 box fee, no install charges due to the service plan we are on. Do I try and play the cancel my account game? I'm really not going to do that as I'm an out of market Bills fan and need the package.
Thoughts?