Called directv the other day after all my promotions fell off last month and my bill went over $120 a month and threatened to cancel since my contract expired so I could get cheaper service back. Instead of offering me a good deal to keep me, the only thing they offered was to lower my package which would have eliminated the NFL network. The guy then asked me "so, what would you like me to do for you then?" To which I replied "just cancel my service then" and he said "ok, send your equipment back by this date". I couldn't believe how easy they let me go. Not even one phone call after I cancelled to entice me to come back. I have went to Sling for much cheaper and will be getting an HD antenna to get my local channels