As much as I hate directv since they merged with AT&T, I just can't bring myself to cancel their service. It's way too convenient having the ticket on my TV. This past year was the 1st time in 9 years I paid for the Sunday ticket. Like some others have said, they just would not budge this year. Also with the NFL showing some games in 4k, I can't let directv go, yet. Not only has their customer service gone down, but their reliability has also. The first dvr I had lasted me like 6 years. The newest boxes I have I've replaced 3 times. They'll just randomly crap the bed.