We went YTTV as our main option as soon as last season end and we got rid of DTV.
It is not a great or even good platform, in general.
There is a way to report issues by clicking on your account icon in the top right corner of the screen. Sometimes this helps, sometimes not. We often turn the TV off and on and that helps, sometimes not. Today it helped for a bit but then started the issue again.
We don’t watch too much TV and will only be in this house for a few more years so we just deal with it.
But, it is a PITA.