Exactly...it's a better mousetrap, simple as that. Why people would continue to cling to some archaic 'taxi' model with its high prices and horrible service, protected by government crooks who are paid off with the extra $ you were charged, is beyond me.
The only time I took a cab in the last year the guy ripped me off for a few bucks with the standard "I don't have change for a $20" scam. Yeah, right. Conversely, virtually every Uber driver I've had has been friendly and engaging (especially in San Fran). And why is that? Oh right, one model allows passengers to rate their drivers, the other doesn't. I'm pretty sure CommonSense's 4.5 rating would put him in the top 5% of NYC cab drivers.
Sign me up for the Uber model where I don't need to worry what if anything I have in my wallet. A couple of clicks on my phone and I'm home.