OK here are a few highlights:
This season gate 3 will have walk through metal detectors rather than manual wanding. Expect this pilot to lead to all gates having this next season. Measurements show manual wanding passes 6 people/minute. Walk-through passes 20.
Those who attended the 1st preseason game surely noticed that beers were served in the can rather than poured into cups. Enabled by improved fan behavior, this helps to:speed purchases
keep beer colder
reduce spillage
Note that caps will still not be given with waters. This is an NFL best-practice, to keep bottles from being sealed and used as projectiles
Wi-Fi update: Improvements implemented. Next game will be a bigger test with larger attendance. The known challenge is to get access to lowest rows of lower bowl without interfering with on-field communications
Playoff ticket email: Mandated by NFL due to challenge of selling wild-card game tickets on short notice. Signing up does not charge the card in any way, but does give discount for wild-card game (if we have one) so that seat cost is average of season ticket price (so if your season ticket costs $750, the wild-card price would be $75 - less than a gold-level game). Sign-up ends 9/6. Once it's time to pay for playoff tickets, you will be able to contact your ticket rep to work out payment details (account balance vs credit card vs cash etc).
Others areas discussed include Bills Bucks, NFL Game Pass, team-run fantasy leagues, tobacco policy. I'll post a link once the podcast is online.