Ok, I'm going to use you as an example, but his isn't directed at you.
I wouldn't give it to you either. The people gaming the system call up and "ask for things". I can see asking to match a deal being currently offered by FIOS, Dish, or cable, but the 1st sign that someone is asking for free football, I would go tell you and anyone else to go pound sand.
I called and said "cancel my service". Period. When they offered a discount, I said "no cancel my service". They they offered another one and I said "no, cancel my service". And we did a few rounds of this. I wasn't milking them for anything and they could have, at any time, said, sure and honored my request. I would have been fine with that because I am/was legitimately leaving.