‘”Despite some of the viral videos and social media posts you’ll see, our fans in general are very good, and they are very responsible and have a good time,” Bills vice president of operations and guest experience Andy Major said. “But we want to make sure that everyone understands that we’re going to hold those folks accountable — the [small] minority of fans that do some of those things out there in the community and on game day that we feel are unsafe — we are going to take care of that with our [security] teams.’