‘”I always have a high level of frustration,” Marrone said. “I do. It’s the way I’m built. I want it to be perfect, and a lot of times I feel like I can do a better job and why what I’m saying isn’t getting across and how I can say it better. When it comes down to the line, I take a lot of pride in how I communicate with them. When they don’t get it or don’t seem to understand it, I get upset.”‘