‘”I think it’s important to him to develop a relationship with each player,” Bills receiver David Nelson said. “He knows each person has a story, and he wants to find out that story. … It’s a melting pot in the NFL locker room. There’s so many different personalities and backgrounds. Somehow he has an insight, no matter what the subject is, whether it’s Transformers, kids, music, sports, whatever. He finds a common denominator. He’s very smart and charismatic.”‘